Moving to a new CMS
In all of our ownership changes, I think this is actually just third time we’ve switched our entire website from back-end to front-end. We’ve gone through many iterations of the website itself, but the back-end hasn’t fluctuated much. And until now, we’ve always been sort of “stuck” on out-dated and clunky systems. Every time I have bemoaned Town News’ NewsSys software on Twitter I generally get a lot of sympathy.
At the end of 2011, we began working on a transition to Town News’ much improved BLOX system, complete with a fair bit of website revamping (but nothing too drastic that would freak out our readers.) But most of all, it required a fairly big change for the way we publish stories online. The copy desk had to alter their routines quite a bit, and while BLOX is much nicer and definitely more powerful, there’s a learning curve that we’re still traversing.
But gone are the days of having to publish the website every time we update the site. Gone too are the constant re-ordering of priorities to position stories where we want them. We still struggle with the new way of prioritizing, but we’ll catch on and get it flowing smoothly. And because we don’t have to publish the site when we add a story (once a story is added either manually or via .xml, it is live on the website) we now need to change the publish date or set a story as Do Not Publish if it’s not ready for public viewing. Learned that the hard way after some lifestyle stories went up on the site with our internal slug as the headline. Oops
Some of the things I really like:
- Searching for articles, images – anything really in the back-end just became a whole lot easier. Love it.
- The ability to move ‘blocks’ around easily according to our needs is fantastic.
- The incorporation of ‘If you go’ boxes, bio boxes, youtube videos etc into a story is wonderful.
- Not having to publish all the time is a timesaver.
- It just *feels* refreshing, both the back-end and the redesign. I am a fan.
Some things I either don’t like or am still learning:
- Prioritizing for the slider and the subsections is confusing. Still learning.
- The whole caching issue Town News has is, well it’s irritating. I understand the reasons for it, I really do. But waiting anywhere from 1 to 30 to sometimes 60 minutes for a story pushed from InCopy/Falcon and never knowing which it’s going to be is agonizing in the news biz. And even cut & pasting a story manually yet still having to possibly wait 5 minutes before it’s live on the site is agonizing when you’re waiting to tweet the story. I understand they offer a preview function so you can check it before it goes live, but that doesn’t mean anything if you’ve got a breaking story, competition from other news outlets, and no way to send readers to the story as soon as it’s proofed for web. I hope this is something Town News will consider addressing in the future.
Other than that, I’m really pleased with BLOX as a whole. We have had a few readers complain about the new look, but I’ve never heard of a redesign that didn’t have people that simply dislike change. For my part, the transition was fairly smooth, with a few bumps, but I know it was rockier for my boss and the tech manager in my department as they worked with Town news to get everything we want. But I would like to say Town News has a great team and has made this normally painful process easier.
